Cancellation policy
Thank you for choosing Rynse. This Subscription Policy explains how our subscription program works, including recurring billing, shipping, cancellations, and account management.
By purchasing a subscription product from Rynse, you acknowledge and agree to the terms outlined below.
Subscriptions
Certain products on our website may be offered as subscription-based purchases. When you purchase a subscription, you agree to receive recurring deliveries based on the subscription frequency and billing schedule selected at checkout.
Your payment method will be securely stored and automatically charged according to your chosen delivery cadence unless you cancel your subscription before the next billing date.
Subscription benefits, discounts, or promotional pricing may apply only while the subscription remains active.
Auto-Renewal Disclosure
YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW UNLESS CANCELLED PRIOR TO YOUR NEXT BILLING DATE.
By placing a subscription order, you authorize Rynse to automatically charge your selected payment method for recurring orders at your chosen interval.
You acknowledge and agree that:
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Subscription orders renew automatically
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Charges will occur automatically at each billing cycle
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Renewal orders that have already been processed or fulfilled are not eligible for cancellation or refund
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It is your responsibility to manage, pause, skip, modify, or cancel your subscription before the next renewal date
Failure to cancel before the renewal billing date does not qualify as grounds for a refund.
Managing Your Subscription
You may manage your subscription at any time by using the subscription management link included in your order confirmation emails.
Depending on your subscription settings, you may be able to:
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Cancel your subscription
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Pause future deliveries
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Skip an upcoming order
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Update billing information
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Update shipping addresses
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Change delivery frequency
If you need assistance managing your subscription, contact us at:
Cancellation Policy
You may cancel your subscription at any time.
To avoid being charged for your next recurring order, cancellations must be made at least 24 hours before your next scheduled billing date.
If a subscription order has already been processed, packed, or fulfilled, it cannot be cancelled.
All cancellations become effective after the current billing cycle ends.
Billing Responsibility
You are responsible for providing accurate and current billing and shipping information.
You agree to promptly update:
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Payment methods
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Billing addresses
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Shipping addresses
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Contact information
Rynse is not responsible for failed deliveries, delays, or additional charges caused by outdated or incorrect account information.
Subscription Refunds
Subscription renewal orders are generally non-refundable once processed and fulfilled.
However, if you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery at:
We may offer a replacement, store credit, or refund depending on the situation.
For more details regarding refunds and returns, please review our Return & Refund Policy.
Failed Payments
If your payment method fails during a subscription renewal attempt, we may retry the charge using the payment method on file.
If payment continues to fail, your subscription may be paused or cancelled automatically until updated payment information is provided.
Subscription Changes
We reserve the right to modify, pause, or discontinue subscription offerings, pricing, discounts, or benefits at any time.
Any material changes will be reflected on our website and may apply to future renewals.
Pre-Orders
Some products may occasionally be offered as pre-orders.
By purchasing a pre-order item, you acknowledge that:
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The item may not yet be in stock
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Fulfillment timelines are estimates only
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Payment may be collected at checkout or at a later fulfillment date
You may request cancellation of a pre-order before it has been fulfilled.
Once fulfilled, the order becomes subject to our standard Return & Refund Policy.
Try Before You Buy
Certain products may occasionally be offered through a “Try Before You Buy” program.
For these purchases:
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Your payment method may be authorized before shipment
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You will have a specified trial period to decide whether to keep the item
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If the item is not returned within the stated period, your payment method will be charged automatically
Additional terms for these offers will be displayed at checkout where applicable.
Policy Updates
Rynse reserves the right to update or modify this Subscription Policy at any time without prior notice.
Changes become effective immediately upon posting on our website.
Contact
For subscription support, billing questions, or cancellation requests, contact: