Privacy policy

Last updated: May 31, 2026

Rynse operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Rynse is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.

We may collect or process the following categories of personal information, depending on how you interact with the Services:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including payment card information, transaction details, payment confirmation and other payment details.

  • Account information including your username, password, preferences and settings.

  • Transaction information including the items you view, add to cart, purchase, return, exchange or cancel.

  • Communications with us including customer support inquiries and feedback.

  • Device information including browser information, IP address, and device identifiers.

  • Usage information regarding your interaction with the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, communicate with us, or otherwise provide information.

  • Automatically through cookies and similar technologies when you interact with our Services.

  • From service providers who process information on our behalf.

  • From marketing partners and third parties.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to:

  • Process payments and fulfill orders

  • Arrange shipping and returns

  • Maintain your account

  • Provide customer support

  • Personalize your shopping experience

  • Improve our Services and website functionality

Marketing and Advertising

We may use your information to:

  • Send promotional emails or SMS messages

  • Display personalized advertisements

  • Recommend products based on browsing or purchase history

You may unsubscribe from marketing communications at any time.

Security and Fraud Prevention

We use personal information to:

  • Authenticate accounts

  • Detect fraudulent or malicious activity

  • Secure transactions and protect users

Communicating with You

We may contact you regarding:

  • Orders and shipping updates

  • Customer support responses

  • Account notifications

  • Service announcements

Legal Reasons

We may process your information to:

  • Comply with applicable laws

  • Respond to lawful requests

  • Enforce our policies and Terms of Service

  • Protect our rights and users

How We Disclose Personal Information

We may disclose your personal information in the following situations:

  • With Shopify and third-party service providers for payment processing, shipping, analytics, customer support, marketing and website hosting.

  • With marketing and advertising partners to provide personalized advertising.

  • When required by law or legal process.

  • In connection with a business transaction such as a merger or acquisition.

  • With your consent or at your direction.

Relationship with Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information in order to provide and improve the Services.

Information you submit to the Services may be shared with Shopify and third parties located in other countries for processing and operational purposes.

To learn more about how Shopify handles personal information, please visit:

https://www.shopify.com/legal/privacy

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Keep items in your cart

  • Analyze website traffic and usage

  • Personalize advertising and content

You can control cookies through your browser settings, although disabling cookies may impact your experience using the Services.

Third Party Websites and Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of any third-party sites.

Please review their privacy policies before providing personal information.

Children's Privacy

The Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us and we will take steps to delete such information.

Security and Retention of Your Information

We take reasonable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure.

We retain your information only as long as necessary to:

  • Provide Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Your Rights and Choices

Depending on your location, you may have certain privacy rights, including:

  • The right to access your personal information

  • The right to correct inaccurate information

  • The right to delete your personal information

  • The right to opt out of marketing communications

  • The right to request a copy of your data

You may exercise these rights by contacting us at:

support@tryrynse.com

International Transfers

Your information may be transferred to and processed in countries outside your own country.

Where required by law, we use appropriate safeguards for international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons.

Any changes will be posted on this page with an updated revision date.

Contact

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:

support@tryrynse.com